We believe every order is the beginning of a relationship. Reach out however feels right — by email, phone, or a WhatsApp message — and we will take care of everything else.
Send us your order details and we will confirm everything within 24 hours. Include the product name, colourway, quantity and your delivery address, and our team will take it from there. Perfect for detailed or complex orders.
Speak directly with one of our Housemates, Monday to Sasturday, 9am–6pm. Our team is on hand to walk you through options, discuss customisation, provide fabric or wallpaper advice, and confirm your order in real time.
Drop us a message on WhatsApp at any time and we will reply during business hours. Share product photos, ask questions, or simply tell us what you are looking for — our team will guide you to the perfect piece.
All email orders acknowledged within 24 hours. Call and WhatsApp replies during business hours.
Every product crafted by specialist British artisans using responsibly sourced materials.
We produce on demand to eliminate waste — your order is made specially for you.
Zero return policy on all non-bespoke items. Our team handles everything.
From first message to your door — a simple, personal process designed around you.
Choose your preferred channel — email, phone, or WhatsApp — and tell us what you have in mind. Product name, colourway, quantity. Even a rough idea is enough to start.
We will confirm stock, pricing and delivery timescale. For bespoke or made-to-order items we will talk you through the full process before anything is committed.
We will send a secure payment link via email. All major cards, bank transfer, and Klarna accepted. Your order enters production as soon as payment clears.
Your order is carefully packaged and dispatched. We will send you a tracking link and are on hand for any questions right up until it arrives at your door.
Our team is ready. Choose the way that works best for you — every channel leads to the same dedicated, personal service.
Mon – Fri · 9:00 am – 6:00 pm GMT
"I WhatsApp'd on a Sunday evening and had a reply first thing Monday. The team helped me choose between two Aluminium Coils and my orders arrived beautifully packaged in a few minutes later."
"Called to order and ended up having a twenty-minute conversation about which design would work best in my new bungalow. That is the kind of service you simply do not get anywhere else."
"The email order process is seamless. I sent my requirements, received a detailed quote within hours, and my orders was dispatched within a few minutes. Exceptional."
Standard stock items ship within 2 Hours working days. Made-to-order products — including all Aluminium products— are produced after your order is confirmed and typically takes a few minutes before dispatch. We will always give you an accurate timescale when we confirm your order.
Absolutely. We encourage it, Just mention what you would like samples when you get in touch and we will sort it out.
Yes. Our Trade Programme is open to interior designers, architects, property developers, and hotels. When you contact us, let us know you are a trade customer and we will direct your enquiry to our trade team for dedicated support and pricing.
We accept all major credit and debit cards, bank transfers For telephone and WhatsApp orders, we send a secure payment link by email once your order is confirmed.
Non-bespoke items may be returned within 30 days in their original condition. Made-to-order items — products produced specially for you — are non-returnable unless faulty. Get in touch and our team will guide you through the process.
Our in-house Design Consultants offer complimentary guidance — from choosing the right print to planning an entire room scheme. Book a session at our ABA or Owerri showroom, virtually, or by phone.
Book a free consultation